At Scuba Grabbers, we are committed to providing our valued customers with a seamless shopping experience, including reliable and efficient worldwide shipping services through our trusted partner, Aramex.

1. Shipping Destinations

We proudly offer worldwide shipping, ensuring that customers from around the globe can enjoy our products. Whether you're in Qatar or any other part of the world, we'll deliver your order to your doorstep.

2. Shipping Times

Shipping times may vary depending on your location, the selected shipping method, and the availability of the product. We strive to process and dispatch all orders within 5 business days of payment confirmation. Please note that some products may have longer processing times, which will be clearly indicated on the product page. Next day shipping is available on all domestic orders (for an additional charge). Please remember that orders placed on the weekend will be shipped on the next business day.
Once your order is dispatched, you will receive a tracking number that allows you to monitor the status of your shipment. Aramex is known for its reliable and efficient international shipping services, and they will ensure your order reaches you in a timely manner.

3. Shipping Costs

Shipping costs are calculated based on various factors, including the destination, the weight and dimensions of the package, and the chosen shipping method. During the checkout process, you will be provided with accurate shipping cost estimates for your order. We may also offer free shipping promotions for orders that meet specified criteria, which will be clearly communicated on our website.

4. Customs and Duties

Please be aware that all International orders may subject to import fees, duty, customs, VAT charges or additional taxes when the package arrives in the country of their shipping destination. These charges are not included in the purchase price or shipping cost. Scuba Grabbers is not responsible nor can we offer any specific advice on fees or additional taxes that you may be charged when your merchandise arrives.
We cannot make refunds to customers who do not receive shipments because they have declined to pay these costs. We recommend that you contact the appropriate government agency for your country/locale before placing your order and ask for information about these potential charges, so you know in advance what your total charges will be.

5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your shipment. You can also track your order directly through our website by visiting the "Track Your Order" page.

6. Shipping Address

It is crucial to provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

7. Shipping Delays

While we make every effort to ensure timely delivery, please be aware that unforeseen circumstances, such as customs inspections or extreme weather conditions, may cause delays. If you experience any issues with your shipment, please don't hesitate to contact our customer support team, and we will assist you in resolving the matter.

8. Shipping Inquiries

If you have any questions or concerns regarding your shipment, please feel free to reach out to our dedicated customer support team at info@scubagrabbers.com or through our Contact Us page. We are here to assist you and ensure your shopping experience is as smooth as possible.

Thank you for choosing Scuba Grabbers for your shopping needs. We look forward to serving you and delivering your favorite products to your doorstep, no matter where you are in the world.